OCEAN LIFE My Nurse

Professional care services for the elderly or patients during recovery, provided by experienced and well-trained experts, ensure that you or your loved ones always feel at ease.

Providing services with heartfelt care from OCEAN LIFE.

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Procedure for Using the Service

Complete the service request form.
Link : https://forms.gle/6GCbrrbUE3QQ7UxL8
Make an Appointment
OCEAN LIFE My Nurse will contact you to arrange the date and time in advance of the actual service.
Home Physical Therapy Service
- Duration: 1 hour
- Available for appointments between 07:00 AM – 07:00 PM
Home Care Service for Elderly or Recuperating Patients (by Practical Nurse)
- Duration: 12 hours (07:00 AM – 07:00 PM)
- 1 complimentary session (exclusive privilege for individual health insurance riser customers only)
Advance booking requirements
- Bangkok and surrounding areas: 1–5 days in advance
- Other provinces: 3–14 days in advance
Receive the service at home
A physical therapist or practical nurse will provide care at your home on the scheduled date and time arranged with the OCEAN LIFE My Nurse service provider.

Terms and Conditions of Service

This service is available only to OCEAN LIFE customers whose policies are currently active.
The OCEAN LIFE My Nurse promotional service—home physical therapy (rehabilitation) or home care for elderly or recuperating patients by a practical nurse—is available exclusively to customers who hold an active health rider with the Company, namely Enjoy Health Rider, Enjoy Health Extra Rider, or Supreme Health Rider. The benefit is limited to one session per eligible customer only.
Campaign period: From now until 31 December 2026.
The service is available nationwide, with advance booking required:
- Bangkok and surrounding areas: 1–5 days in advance
- Other provinces: 3–14 days in advance
The Company reserves the right to change any terms and conditions without prior notice.
The Company is not responsible for any damages or deficiencies arising from the services provided by the service provider.
Services are delivered by Kronus Solutions (Thailand) Co., Ltd.; OCEAN LIFE Co., Ltd. acts solely as a referral provider for eligible insured customers.
The Company’s decision shall be final.
For more information, please contact the Customer Service Center at 1503.

Frequently Asked Questions

Q: Who is eligible to use the OCEAN LIFE My Nurse home physical therapy (rehabilitation) service?
A: OCEAN LIFE customers whose policies are currently active.
Q: Who is eligible to receive 1 complimentary session of either home physical therapy or home care (by a practical nurse)?
A: Customers who hold an individual health rider, as follows:
- Enjoy Health Rider
- Enjoy Health Extra Rider
- Supreme Health Rider
Q: How long does each service take?
A: Physical Therapy Service (by a physical therapist; PT): 1 hour, available between 07:00 – 19:00
Home Care Service (by a practical nurse; PN): 12 hours, 07:00 – 19:00
Q: What is the scope of OCEAN LIFE My Nurse provided?
A:
Physical Therapy Service (by a physical therapist):
- Therapy through movement, exercise, and physical activities
- Exercise programs and additional therapeutic treatments
- Therapeutic massage to strengthen the body, support recovery, and relieve pain from illness, injury, or surgery
- Suitable for patients with difficulty walking, joint pain, back pain, or loss of balance
Home Care Service (by a practical nurse):
- Wound care
- Bathing and changing clothes
- Feeding assistance, including tube feeding
- Medication arrangement as prescribed by a doctor
- Care and cleaning of abdominal drainage tubes
- Assistance with toileting
- Mobility assistance
- Escorting patients to medical appointments
Q: How long is the benefit available?
A: From now until 31 December 2026, or until the allocated benefits are fully utilized (limited availability).

Ready to deliver home services

by professionally trained experts.

Practical Nurse (PN)

Physical Therapist (PT)

OCEAN LIFE My Nurse: How good is it?

Trust

Because you or your loved one will be cared for by experienced experts who have undergone attitude interviews and criminal background checks.

Pleasant

Patients who return home to recuperate will not feel uncomfortable or need to adjust much. You also won't have to worry about their home or family members either.

No Worries

Reduce the risk of secondary infections compared to recuperating in the hospital, where patients have up to a 10% chance of acquiring secondary infections.